Privacy & Security
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we will collect personal information you give us like your name, address and email address.
When you browse through our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with details that help us learn about your browser and operating system.
With your confirmed permission, we may send you marketing emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it, for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You must confirm subscription to receive any marketing material.
How do I withdraw my consent?
If after you opt-in you change your mind, you can withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information, at anytime, by contacting us at email@example.com or by visiting our Contact page here.
We may disclose your personal information if we are required to by law or if you violate our Terms of Service.
If you choose a direct payment gateway to complete your purchase, then our payment gateway provider stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After this is complete your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to Alquema.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase related transactions.
For these providers, we recommend that you read their privacy policies first so you understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located at different jurisdiction than either you or Alquema.
If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Please choose carefully when purchasing. As an example, if you are located in the US and your transaction is processed by a payment gateway located in Australia, then your personal information used in completing that transaction may be subject to disclosure under Australian legislation.
When you click on links on our online store, they may direct you away from our site. We are not responsible for the privacy practices of other third party sites and encourage you to read their own privacy statements.
Our site uses Google Analytics to help us learn about who visits our online store and what pages are being looked at on a regular basis. Google Analytics does not collect personal data.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100 percent secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards where applicable.
Age of Consent
By using this site, you represent that you are at least the age of majority (this is generally 18. If you are under 18, please check with your local laws) in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Questions and Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our support team at firstname.lastname@example.org or by visiting our Contact page here.