COVID-19

Dear Friends,

 

We are sending positive thoughts your way wishing you and your loved ones the best of health. In a world that is facing new challenges we believe that the communal human spirit will rise above and conquer Covid 19. There is nothing more important to us right now than the safety of our team and our valued customers.

We at Alquema take this very seriously and are following all recommended guidelines. We are processing and shipping all online orders, ensuring every precaution is being taken as outlined by the Government in conjunction with the healthcare recommendations. 

 

Packing orders:

Orders are being dispatched daily from our Sydney based warehouse with our team ensuring the current health and hygiene measures are being met. Regular hand washing, the sanitisation of hands and wearing of gloves are all mandatory precautions. 

 

Deliveries:

Currently parcels sent by Australia Post no longer require a signature for delivery or collection. The customer will need to be present but contact will be minimised by either leaving the parcel at the door or when collecting in store it being left on the counter for the customer to pick up.

 

We would like to thank you for your ongoing support and understanding. We are all in this together and as a community we will see this through. 

 

Please stay safe love Alquema.